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Telephone
Systems
The primary market for our telephone systems are small or
mid-size businesses looking for the most cost effective way
to use their phone system, by configuring it for “least
cost routing.” Our design, installation and product
features ensure the phone system not only performs efficiently
but also cost-effectively.
We design and install telephone systems that give a company
control over incoming and outgoing calls and prevent unwarranted
long distance charges. The result is more efficient communications,
managed costs, and detailed accountability on how, when and
why a company’s phones are being used.
Today’s Technology
Today’s cutting edge technology can convert a basic
telephone system into a control hub for faster service, improved
accountability and in creased employee performance. We have
the experience and the skilled staff to design, install and
support any of these technologies:
Case Study
Now Plastic, an East Longmeadow based company, needed
a phone system. But they had a unique application. They were
a global company with offices in Televeve, Great Brittan and
in Rochester New York. Their phone bill was a major concern.
>>> Read more
Voice over Internet Protocol (VoIP)
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Voice over Internet Protocol (VoIP), technology
allows you to make voice calls using a broadband Internet
connection instead of a regular (or analog) phone line. VoIP
leverages the power of the Internet. It can lower your costs
between office locations or allow you to work from home or
virtually any location, anywhere in the world. VoIP requires
a high speed Internet connection, either through a cable modem,
or high speed services such as DSL or a local area network.
VoIP equalizes the costs of long distance calls, local calls,
and e-mails to fractions of a penny per use. More importantly,
VoIP empowers businesses to mold and customize telecom and
datacom solutions using a single, cohesive networking platform.
>>>Read Case Study
Digital Telephone Systems
Digital telephone technology has almost entirely replaced
older analog systems. It cuts costs, improves the quality
of voice services, and is of great value for network services
that need to transfer data speedily over telephone lines.
By leveraging unique capabilities of digital voicemail, Caller
ID, and off-premise call transfers, we can improve the way
you communicate with prospects, clients, co-workers, and vendors.
Whether considering a traditional circuit based system or
a packet based (VoIP) phone system, Alternative Telecommunications
can recommend, design and install a wide variety of telephony
solutions. Alternative Telecommunications has the experience
and resources in design of Allworx, Vodavi, Vertical, NEC
systems to mention a few.
Unified Messaging
Unified Messaging is the integration of different streams
of communication (e-mail, Fax, voice, video, etc.) into a
single, or, unified 'message store', accessible from a variety
of different devices. For example, unified messaging can include
an auto attendant function (“If you know your party’s
extension, enter it now.”) and gives multiple people
in an office the ability to receive a private message. It
also enables them to send voicemail to email accounts accessible
from their computers and check it while you are on your computer,
and send text messages to phones. Unified Messaging are increasingly
accepted in the business environment to enhance and improve
business processes as well as services.
Intercom and Paging Systems
Intercom and paging systems use an existing infrastructure
to find people who are away from their desks and direct them,
announce tasks or phone calls. As part of a complete communications
system, an intercom and paging systems improves company image
and customer satisfaction. A dedicated system can provide
emergency notification and announce important business issues
form any telephone.. Plus, it reduces call back times, phone
costs and down time – an average business places 7 out
of 10 callers on hold – 34% of hang-ups don’t
call back! Alternative Telecommunications can install your
intercom or paging quickly and easily using existing Cat3/5/6
cabling to provide the most cost-effective solution.
Case Studies
Savings of $40,000
Now Plastic, an East Longmeadow based company,
needed a phone system. But they had a unique application.
They were a global company with offices in Televeve, Great
Brittan and in Rochester New York. Their phone bill was
a major concern. Alternative Telecommunications
installed an Allworx VOIP system which improved the quality
of their phone communications and then some. The first year
with our system, they saved $40,000.00!
VoIP Solutions
A customer needed more efficient communications between
their home and satellite offices. Alternative Telecommunications
partnered with Global Link to create a solution. We installed
a VOIP telephone system in Springfield, MA home office and
used the Internet to connect VOIP phones to the satellite
offices in Westfield MA and Enfield CT. We even tied the
company president’s cell phone into the network! Just
another VoIP solution.

Contact us today for a no
obligation quote on your upcoming project. |
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©
2008 Alternative Telecommunications. All rights are reserved
Phone: 413-267-3700
Toll Free: 800-873-2268 or Fax:
413-267-5431 |
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